Owners Alfonso Undurraga Mackenna and his sons Alfonso, Max and Cristobal founded Koyle in 2006. They comprise a legacy of Chilean winemaking excellence that dates back to 1885 when their descendents founded the family’s eponymous winery, Undurraga. When the family sold Undurraga in 2006, it allowed Alfonso to pursue a lifelong dream – finding superior terroir from which to produce handcrafted, authentic, small production Chilean red wines. The biodynamically farmed 2,718 acre estate is located in the Los Lingues zone of Colchagua Valley, at the foothills of the Andes Mountains. Winemaker and viticulturalist Cristobal Undurraga Marimon worked for Chateau Latour and Franciscan Estates and seeks to produce wines that strike the right balance between European restraint and Chilean fruit. The winery was named after a beautiful, endangered, indigenous purple plant that the Chilean Indians called Koyle.
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Prompt shipping and expert packing
Our long-standing relationships with UPS FedEx DHL and other carriers around the world lets us offer various shipping options. Our warehouse staff is highly skilled and will package your items according to our precise and exact specifications. Your products will be subjected to a thorough examination and will be securely packaged before being delivered. Everyday, we send to thousands of customers across many countries. This demonstrates our dedication to become the biggest online retailer on the planet. Warehouses and distribution centres can be located throughout Europe and the USA.
Note: Orders with more than one item will be assigned a different processing time for each item.
We will thoroughly inspect all items ordered before shipping. The majority of orders are shipped within 48 hrs. The delivery time will be between 3-7 working days.
Returns
Due to multiple entities, including the factory and the warehouse, we're unable to effectively manage inventory. Actual stock levels may fluctuate at any time. Be aware that it is possible that your order could run out of stock even after you have made the order.
The policy is 30 days. If you don't receive the product within the 30 days period, we are unable to offer a refund or an exchange.
For your item to be considered eligible for return it must be in its original packaging, unopened and in the condition you received it. It must also be returned in the original packaging.
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